What do I do?
There's lots of work.
There's plenty to handle.
Maybe I should get to it.
Everything's going so well... so smooth... this hasn't really happened for a while. Down to all the petty little things I generally write about (or have once or twice on this blog). I just haven't had much to complain about.
Have a look at the previous post (Even AirTel toDe won't stand in my way)
Even the phone guys seem to be against hassling me at all...
Maybe I should put that in a separate post.... hang on... I just did that.
Don't get me wrong... I'm enjoying the "smoothness" of the way life's going, but then it's sort of eerily quiet. Everything's going right - more or less. I'm happy, but depressed...
There. I've said it. I'm depressed. Things are probably going to screw up sooner or later - I'd rather later. I'd hope for later, but this is like the calm before the storm. I've got a feeling that somethings about to blow up. Some THINGS in fact. There's not too much I can do about em - the ones that I know of that is - it's going to happen, I'm going to be miserable for a few days then I'm going back to "happy" happy mode (as against "depressed" happy mode)
Weirder yet... I'm looking forward to the storm. It means things'll get ruffled up, change'll happen. I love change, but I'm scared of it. I think I can confidently say I've been through quite a bit of change and all the change I've been through has been for the better.
Friday, March 18, 2005
Even AirTel toDe won't stand in my way
This ain't no gripe! I've been getting more and more impressed with the service of my mobile/landline operator... here's a story.
I'd called my phone companys customer care in Feb sometime from my mobile to ask about something to do with my landline. They told me I'd have to call on the landline customer care number. Since customer care is a free call, and I felt like messing around a bit, I said "but you're one company, you shouldn't tell me to call on another number. You should transfer the call rather than make me pay for being kept on hold for 20 minutes", to which I got a response "Sir, it's a free call from your mobile".
I jumped at the bait she'd dangled in front of me, put her on hold, told her I'd just start recording the conversation and started. Got her to repeat what she'd said before and told her that if I saw the call charged on my bill I'd use the recording. She said that was just fine and I put the phone down, got my issue with the landline sorted and relaxed.
I forgot about the whole thing till I was cleaning out my phone data (coincidentally, the same day the mobile bill was delivered) and heard the conversation. I called up and asked why the call had been charged when I was told it would not be, to which the response was "Very sorry for the inconvenience sir. We'll probably have it reversed in the next bill, but we'll get back to you on this." I asked for a docket number, got it, noted it against the name of the person I was speaking with and put the phone down.
A couple of days later (today) I got a call from them saying "since you've already paid the bill, the amount will be credited to your account in the next bill. We're very sorry for the inconvenience."
Today's DEFINITELY my day!
I'd called my phone companys customer care in Feb sometime from my mobile to ask about something to do with my landline. They told me I'd have to call on the landline customer care number. Since customer care is a free call, and I felt like messing around a bit, I said "but you're one company, you shouldn't tell me to call on another number. You should transfer the call rather than make me pay for being kept on hold for 20 minutes", to which I got a response "Sir, it's a free call from your mobile".
I jumped at the bait she'd dangled in front of me, put her on hold, told her I'd just start recording the conversation and started. Got her to repeat what she'd said before and told her that if I saw the call charged on my bill I'd use the recording. She said that was just fine and I put the phone down, got my issue with the landline sorted and relaxed.
I forgot about the whole thing till I was cleaning out my phone data (coincidentally, the same day the mobile bill was delivered) and heard the conversation. I called up and asked why the call had been charged when I was told it would not be, to which the response was "Very sorry for the inconvenience sir. We'll probably have it reversed in the next bill, but we'll get back to you on this." I asked for a docket number, got it, noted it against the name of the person I was speaking with and put the phone down.
A couple of days later (today) I got a call from them saying "since you've already paid the bill, the amount will be credited to your account in the next bill. We're very sorry for the inconvenience."
Today's DEFINITELY my day!
Wednesday, March 09, 2005
lots of Des
Been a long time since I wrote a blog...
been on holiday, bloated up like a hog...
Lots of food
coupled with drink
can't swim for a while...
I'd probably sink.
Going mad moving around
with family and friends
can think of no more,
so this rhyme ends.
been on holiday, bloated up like a hog...
Lots of food
coupled with drink
can't swim for a while...
I'd probably sink.
Going mad moving around
with family and friends
can think of no more,
so this rhyme ends.
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